There are no refunds issued for any purchases of leads or pre-set appointments. Any leads that have more than one objection during the call is excluded from the leads we provide. If you discover any leads that have more than one objection please highlight it in red on the spreadsheet and send us an email and we will replace it for up to 30 days from the time you received it. In addition, any lead that has an incorrect phone number or address will also be replaced. We will review it for quality standards once you bring it to our attention. Any issues you have just email us at and let us know the issue and we will do our best to solve the issue as soon as practicable. Our goal is to provide the best leads and appointments possible.